Privacy Policy

Information We Collect

We collect information you provide directly to us when you create an account, subscribe to a plan, or contact us for support.

• Account information: name, email address, profile photo
• Payment information (processed securely via third-party providers)
• Usage data: features used, sessions, device info, IP address
• Trading data: strategies, backtest results, trade journal entries
• Communications: support tickets and messages sent to us

How We Use Your Data

We use the information we collect to provide, maintain, and improve BacktestX services.

• Create and manage your account and subscription
• Process payments and send billing notifications
• Send product updates and important account notices
• Provide customer support and respond to enquiries
• Analyse usage patterns to improve the platform
• Detect and prevent fraud and abuse

Data Sharing

We do not sell your personal information. We may share data only in these limited circumstances:

• With service providers who help us operate the platform (e.g. Firebase, Stripe)
• If required by law or to protect legal rights
• In connection with a merger, acquisition, or sale of assets (with notice)
• With your explicit consent for specific purposes

Data Storage & Security

Your data is stored on Google Firebase infrastructure with industry-standard encryption at rest and in transit. We implement technical and organisational security measures including SSL/TLS, access controls, and regular security audits.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at privacy@backtestx.in.

Cookies

We use essential cookies to maintain your session and preferences, and optional analytics cookies (with your consent) to understand how users interact with our platform. You can manage cookies via your browser settings. Disabling essential cookies may affect platform functionality.

Third-Party Services

BacktestX integrates with the following third-party services, each governed by their own privacy policies:

• Google Firebase — Authentication & Database
• Google AdSense — Advertising (free plan)
• Stripe / Razorpay — Payment Processing
• Google Analytics — Usage Analytics

Children’s Privacy

BacktestX is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date at the top. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@backtestx.in
• Address: BacktestX, India (Remote)
• Response time: within 48 hours